PS
Paul S

1 reviews | Active since Mar 2014

02 Jun 2015, 20:34

Great Service

Dear Capitec Management,<br> <br> I would like to inform you of the exceptional service I received at Capitec Greenstone Mall this evening.<br> <br> I needed to get 3 months bank statements and sort out the Capitec app on my iPhone. I was assisted by one of your employees at counter 4 (for the life of me, I cant remember his name right now).<br> Not only did he have a great attitude and make me feel welcome, but he assisted me with my bank statements and then assisted me with downloading the new app on my phone, and even went so far as to show me exactly how it works. At no point during my visit to the bank did I feel rushed, or that I was being made out to be ********. Your employee made sure that I was comfortable with the new information that was passed on to me, before I left the bank. <br> <br> I really value such service, and appreciate the discerning qualities of the employee referred to above.<br> <br> Thank you!<br> <br> Yours sincerely,<br> Paul.

0
Replies (1)
Capitec Bank
Capitec Bank's reply03 Jun 2015, 07:58
Official
Hello Paulvanstaden,

Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.

I will pass on your kind words to Greenstone Mall and trust that your future association with Capitec Bank will be long and pleasant.

Complaint Management
Capitec Bank