Great customer service received from Donovan.

I visited Brakpan branch of Capitec today ,24 March 2025.Placed a query on my account. I was assisted by Donovan. I made an order on line from the 4th March 2025.The advert from the sellers promised delivery within 4 business days or 9days if customs delay happen.Todate no delivery has taken place.Donovan advised me to cancel card and freeze my online purchasing.New card was issued for me and matter escalated to Capitec investigations to try and locate or establish whether the sellers are a genuine business or not.Thank you for the sound and swift action from Donovan.This will assist me to avoid further losses that might happen.