CR
Caryl R
1 reviews | Active since Nov 2018
19 Nov 2018, 07:17
Great customer service at Capitec
After an unpleasant experience and bad service from a capitec branch in the avenues Springs , I went to the branch at Springs Mall. Here I was welcomed by friendly, professional staff, who were determined to resolve the previous issues that I had encountered at their other branch. I would highly recomgreatmend the Springs mall branch and in particular two special staff members namely Thabo (manager) and Martha who went out of their way to ensure that my account was opened quickly and efficiently . I was treated with respect and friendliness and left as a very satisfied. Client. This is customer service at iits best!
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Replies (1)Capitec Bank's replyOfficial
19 Nov 2018, 10:41Good day
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Kind regards
Complaint Management
Capitec Bank
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply19 Nov 2018, 10:41
Official
Good day
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Kind regards
Complaint Management
Capitec Bank
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Kind regards
Complaint Management
Capitec Bank
