ZN
ZONWABILE N

1 reviews | Active since Sept 2015

30 Aug 2017, 10:10

Great Customer Service

I wrote a complaint on 16 Aug regarding my bank charges. I got a call last evening and a very nice consultant explained everything to me.

I really liked the fact that he did his homework and investigation regarding my issues, and he was well informed.

Big Ups to Capitec for taking a very good care or their customers!!!!!!!!!!!!!!!!!!!

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Replies (1)
Capitec Bank
Capitec Bank's reply30 Aug 2017, 13:15
Official

Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

I will pass on your kind words to Donorique, we trust that your future association with Capitec Bank will continue to live up to your expectations.

Complaint Management

Capitec Bank