Great attitude and Excellent Service
Capitec Bank Service at the Carlswald branch really impressed me this week. I went in dated the 4th April and was discouraged by a long queue. Had to wait because I was desperate for service. The service that I received from Thabo Kondile was worth the wait. His great attitude and excellent service impressed me . He was knowledgeable about services the bank offered and went an extra mile to provide services that I did not even come in for. He is indeed an asset to this bank. The bank gained a client, not just a client but a happy client. His respect and pride for the brand impressed me. <br> Well done Thabo and I hope other clients receives the best that you gave me.
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Replies (1)Capitec Bank's replyOfficial
08 Apr 2016, 08:38Hello Plonsie,
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
We trust that your future association with Capitec Bank will continue to live up to your expectations.
Bianca Pieterse
Complaints Management: Capitec Bank
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
We trust that your future association with Capitec Bank will continue to live up to your expectations.
Bianca Pieterse
Complaints Management: Capitec Bank
Capitec Bank's reply08 Apr 2016, 08:38
Official
Hello Plonsie,
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
We trust that your future association with Capitec Bank will continue to live up to your expectations.
Bianca Pieterse
Complaints Management: Capitec Bank
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
We trust that your future association with Capitec Bank will continue to live up to your expectations.
Bianca Pieterse
Complaints Management: Capitec Bank
