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Derick B
1 reviews | Active since Sept 2014
20 Jun 2019, 13:12
Great and Awesome Customer Care/ Support
I'm really surprised the effort Capitec Bank has been putting in to call me and assist me on my issues with the bank. Wendy just gave me a call to inquire how to assist me further and to asdure me that the matters at hand has been addressed. To this I can really say that Capitec Bank went over and above the norm to address my concerns and resolve the problems. Thank you Wendy and Mpho for all the effort and awesome customer service/ support. I really do appreciate it. I'm happy and will gladly recommended Caputec Bank to friends, family and general public out there!!! Thank you.
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Replies (1)Capitec Bank's replyOfficial
20 Jun 2019, 14:23Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Wendy, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
I will pass on your kind words to Wendy, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
Capitec Bank's reply20 Jun 2019, 14:23
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Wendy, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
I will pass on your kind words to Wendy, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
