TM
Thokozile M
1 reviews | Active since Jan 2016
23 Aug 2021, 10:20
Gratitude
I wrote a review last week Tuesday regarding my card replacement fee reversal. My complaint was attended to, promptly and the fee was reversed. Apparently, the Manager did his part! Christopher called to account that the mistake was on his side ( reversals).
Thank you so much to the Capitec complaints team, Christopher, Poipelo, and Cleeve (Lyttelton branch Mannager)
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Replies (1)Capitec Bank's replyOfficial
23 Aug 2021, 10:46 Good day Thokozile
Thank you for taking time to acknowledge great service, it makes our jobs worthwhile ? We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey.
Kind regards Capitec Bank
Thank you for taking time to acknowledge great service, it makes our jobs worthwhile ? We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey.
Kind regards Capitec Bank
Capitec Bank's reply23 Aug 2021, 10:46
Official
Good day Thokozile
Thank you for taking time to acknowledge great service, it makes our jobs worthwhile ? We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey.
Kind regards Capitec Bank
Thank you for taking time to acknowledge great service, it makes our jobs worthwhile ? We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey.
Kind regards Capitec Bank
