MN
Mperingwa N

1 reviews | Active since Apr 2024

05 Apr 2024, 12:16

Government turning blind eye on consumers.

Maxlaw debited R5000.00 and R710.00 on the 19/08/2022. I went to Capitec Bank, Hammanskraal on the 19th August 2022 to reverse the transactions and failed, the consultant tried to call Maxlaw and they were unable to get them. I explained to the consultant that I am reversing as Mr. DIBAKWANE of Maxlaw said that Ms.GLADYS was not working for Maxlaw, was a **** and they can't get my information from their database. They only got my information after the debit order went through,and only R710.00 was supposed to have been debited. Until today I didn't get my refund. I didn't approve the DEBICHECK.

On the 18th March 2023 an amount of R10788.63 was debited by YMA CONSULTING from my Capitec Bank account without me approving their DEBICHECK, I called Capitec Bank on the 7th March 2023 explained that the debit order of R10788.63 was *****ulent and it should be stopped. I even went to their branch in Wonderboom Crossing, they failed to stop it.

On the 23rd March 2023 I reported it to Ombudsman for Banking Services. They failed to help me. DEBICHECK is not working for us as consumers but *****sters.

YMA CONSULTING placed *****ulently under Deptreview with *****ulent Power of Attorney(forged my signature), without my ID COPY, PAYSLIP, PROOF OF RESIDENCE and 3 months bank statement. I reported YMA Consulting to National Credit Regulator on the 9th March 2023,and I was removed from Deptreview on the 14th December 2023.

CellC employee opened *****ulent account using my information, since August 2019, I have been trying to get help from CellC, even CellC outlet in Pretoria colonade they failed to help me as they too must call their call center to no help. They can't even give me their Managers contact or their manager to call me.

On the 9th August 2023, I wrote to the Honorable Minister Pahad, until today I didn't get any response.

Please don't mistaken me I FOLLOWED ALL PROTOCOL.

MFC (Nedbank), CELLC, TRUWORTH, TELKOM and AFRICAN BANK they are open for ***** and *******ion and they don't care about their clients. Vodacom and MTN they are always ready to help and root our *****, forgery and *******ion.

All this companies are reporting to DTIC but DTIC don't care about consumers just like all our OMBUDSMAN.

I Have proof of all this.

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Replies (1)
Capitec Bank
Capitec Bank's reply05 Apr 2024, 12:26
Official
Good day Mperingwa. 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank