Got phantom charge released expeditiously

There was a 'phantom' charge possibly from a POS error or a glitch within the processing merchant. Regardless, since yesterday I was pushed from pillar to post until this guy indicated clearly what was required and that I email it to him directly with Reference app**** so that it may be forwarded to the applicable department for release from Capitec's end. <br> <br> Well done! Otherwise I'd be sitting here twiddling my thumbs! This is bank competence and a subscription to respect for client deposits!