WE
Wian E

1 reviews | Active since Sept 2023

02 Dec 2024, 10:03

Got ****med and money never got refunded

Earlier this year my money got ****** from a *****ster that cloned my card, I’ve contacted Capitec’s ***** department, they refunded me the money and now in September I see they reversed my money back into the *****ster’s account, VERY UNPROFESSIONAL!!

Your investigation team aren’t doing your job! Very lazy service!

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Replies (1)
Capitec Bank
Capitec Bank's reply02 Dec 2024, 11:25
Official
Hi Wian, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.