Goodbye Capitec Bank

As a client for over 20 years, Capitec simply does not work any more. Very complex. Tried all the options. Even the app cannot be set up without going to a very distant branch. A bank that disallows my payments is harming my investments, losing me money, harming vendor relationships, wasting my time. Messages keep popping up that they know about the problem but there is no action to fix matters on their side. They used to be a great bank. Unfortunately they're now too large and priority is their investors and no longer their clients. I am very nervous that one day I may lose my money through Capitec. Not worth the risk.