TN
Thokozile N

1 reviews | Active since Jun 2012

19 Jan 2024, 16:06

Good service from Bongi Mhawu of Capitec Bank

I would like to compliment Bongi Mhawu the Complaints Management Officer who took her time by going out of her way to assist me by re-reimbur*****t of the funds de*****ed from my account in December. It was not in even about the manner but the manner how she rapidly resolved the matter. It is people like Bongi Mhawu who understand the meaning of effective customer service, and Capitec should dearly reward her for her outstanding service.

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Replies (1)
Capitec Bank
Capitec Bank's reply20 Jan 2024, 09:56
Official
Good day  Thokozile

Thank you for taking time to acknowledge great service, it makes our jobs worthwhile. 

Kind regards 
Capitec Bank