DM
Dineo M
1 reviews | Active since Jul 2019
12 Jul 2019, 19:31
Good service at last
The bank declined my funeral policy because of the poor service that I received but then a week later I got the money. I would like to thank the management team which contacted me immediately after they saw the review here at helopeter.Yes I was angry and frustrated but atleast now I can pay back funeral expenses
Helpful (0)
Replies (1)0
Replies (1)Capitec Bank's replyOfficial
15 Jul 2019, 08:55Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Carmenita, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
I will pass on your kind words to Carmenita, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
Capitec Bank's reply15 Jul 2019, 08:55
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Carmenita, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
I will pass on your kind words to Carmenita, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
