TN
Tshepo N

1 reviews | Active since Apr 2014

13 Aug 2015, 13:54

Good service

On Saturday i went to this branch at 08H00 to settle my account, she offered me a great service starting with fixing their scanner cause it was not connected and then she explained what she want from me for her to assist me and i went to get my papers but there was a problem and she took my details she promised to make a follow up and she will get back to me, Wow on Monday she called to let me know that my account it is fine i can and settle it . What an Extra mile she took it is scares in the banks they make follow ups.

0
Replies (1)
Capitec Bank
Capitec Bank's reply14 Aug 2015, 08:14
Official
Hello K****tso187,

Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.

I will pass on your kind words to Puleng and we trust that your future association with Capitec Bank will be long and pleasant.

Complaint Management
Capitec Bank