TN
Tshepo N
1 reviews | Active since Apr 2014
13 Aug 2015, 13:54
Good service
On Saturday i went to this branch at 08H00 to settle my account, she offered me a great service starting with fixing their scanner cause it was not connected and then she explained what she want from me for her to assist me and i went to get my papers but there was a problem and she took my details she promised to make a follow up and she will get back to me, Wow on Monday she called to let me know that my account it is fine i can and settle it . What an Extra mile she took it is scares in the banks they make follow ups.
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Replies (1)Capitec Bank's replyOfficial
14 Aug 2015, 08:14Hello K****tso187,
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Puleng and we trust that your future association with Capitec Bank will be long and pleasant.
Complaint Management
Capitec Bank
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Puleng and we trust that your future association with Capitec Bank will be long and pleasant.
Complaint Management
Capitec Bank
Capitec Bank's reply14 Aug 2015, 08:14
Official
Hello K****tso187,
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Puleng and we trust that your future association with Capitec Bank will be long and pleasant.
Complaint Management
Capitec Bank
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Puleng and we trust that your future association with Capitec Bank will be long and pleasant.
Complaint Management
Capitec Bank
