GS
Gaynore S

1 reviews | Active since Jul 2014

05 Mar 2026, 01:46

Good service

Goodday.I would like to thank Zunaib Damon from Strand branch,she showed me there is still good people out there I fell dizzy,she said its fine she will walk me to my vehicle cause my daughter was on her to me,on my to my vehicle,i got a blackout,i was just telling her im so young but had a stroke already,but it left me with blackouts and my left side with needle prics by time,she handle it so good she pick up all my goods and shout for help in the meantime my husband phone then she use the wrong finger to answer when my daughter phone she tried my other hands thumb,and there she speak to my daugher who was not so far away,she helped my up and told me to come inside the bank,she bring me cold water,she even put all my stuff in my bag,Zunaib was with me until my daughter arrived,then she still ask my daughter must she help my daughter,my daughter,told her she know by now if something like this happened,she then take me to the nearest doctor,but the dr said if it wasnt for Zunaib with her fast rezponse to keep my head high i could've have another stroke or diecause my blood pressure was so high,thumbs up to Zunaib,you deserve a 10/10 for your service,im in hospital but greatfull for you,I hope there is more people like you still around,they will keep the country and people happy there was not one moment she was to stuck up to touch me with her bear hands,she even keep the cup for me so i can get water in,cause my body was shakky,Zunaib Damon,thnx again for everything,u will always be my hero,thnx alot and alot...

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Replies (2)
Capitec Bank
Capitec Bank's reply05 Mar 2026, 06:04
Official
Good morning ***nore. Thank you for your kind words. I will relay your message to the relevant branch and ensure Zunaib gets the message ❤️
Capitec Bank
Capitec Bank's reply05 Mar 2026, 06:44
Official
in future you can call us via the app it costs you nothing. It has been an absolute pleasure assisting you today. 😊 Before we end our chat, you may receive a short survey about the service I provided. Your feedback means a lot to me — a 5‑star rating would be truly appreciated. Thank you for contacting Capitec Bank. If you ever need anything else, please reach out again — we’re always here to help. Wishing you a peaceful and prosperous Year! 🎉❤️