Good Response BUT not sorted.

Item: Capitec Bank
Rating: 1
Author: Vasti B

Thanks to good response from Capitec Bank... 'BUT' They said i must go to an branch and they must call forensics to lift hold...and now there is a long story again from forensics...no money yet... ?

Helpful (0)

Replies (3)

Capitec Bank's replyOfficial

17 Jan 2019, 13:44

I acknowledge your posting, and have referred it to Noku Skenjana for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank's reply17 Jan 2019, 13:44

Official

Vasti B's updateReviewer Update

17 Jan 2019, 14:35

Another five days...for what reason...must i wait for my own money...it seems that the left hand dont know right hand is doing...

Vasti B's update17 Jan 2019, 14:35

Reviewer Update

Another five days...for what reason...must i wait for my own money...it seems that the left hand dont know right hand is doing...

Capitec Bank's replyOfficial

18 Jan 2019, 11:20

Good day Mr Britz

Kindly note the matter has been resolved, as per our telephone discussion.

Nokuphumla SkenjanaComplaint Management Officer

Capitec Bank's reply18 Jan 2019, 11:20

Official

Good day Mr Britz

Kindly note the matter has been resolved, as per our telephone discussion.

Nokuphumla SkenjanaComplaint Management Officer