Good news! Closed my Capitec account today..

Hallelujah, I closed my Capitec account today at Pinewalk pinetown... had made a complaint and I assume the overport branch attempted to call me on the number on their system which I told the consultant it’s only a data sim so only can use for data or receiving smses... my experience today ....:as per usual Capitec system ... do action no. 1 stand in a queue(increase limit to go outside and draw all your money from acc. ) , go draw funds... stand in queue, go back into branch to close account (stand in another queue) , to receive the money that’s left that cannot be retrieved at the atm.... haha yes you guessed right ( stand in another queue) ..... on discovery at Pinewalk (speaking to the friendly female teller ) .. I found out that the branch I opened my account at may not have had an atm for deposits so yes... R130 odd taken off my account for an opening deposit... which could have been avoided if the consultant at Overport city as per my previous complaint mentioned so (previous complaint stated how your consultant didn’t bother to tell me anything about the account, even greet and interact with enthusiasm/ but interacted a few times with other staff and talking to the computer while it had a few glitches.... ..and what is up with some of your consultants and professionalism(overport and Pinewalk).. the guy who was paying out my closure balance at pinewalk pinetown tellers literally hovering over his chair , finger tapping his pc... giggling cz R1.10 was due but was R30 that I received... also ... no greeting... asking for the card by just saying ‘ card’ .... you’ll send you’lls staff all the way to Cape Town for training... all that money you invest in them and that is the service and attitude some of them put out! My dad is also still waiting for a deceased account balance from Pinewalk... they said three days... Dad went in as per stated but still nothing... guess that was an over promise under deliver moment. ... back to my negative feelings and frustrations... All the money I lost just by opening the account at a balance of R5000 left with R4830 and not using the account besides that opening deposit..... A consultant who cared about their job and servicing clients in an ethical way would have avoided that! Just grateful I would never ever deal with Capitec in my lifetime....