Good luck closing your Capitec bank account

Good luck trying to close a Capitec Bank account. Called at the Blue Route branch on 21 June to close my savings account. Asked to close the account and for the balance in the account plus interest due to be transferred to my FNB current account. When I got home I accessed the account to see if all in order and found the majority of funds had been transferred but account still open and no interest added. Sent email query to their help desk, which claims to respond to all complaints within 24 hrs. No response Sent second complaint on 22 June. No response. Contacted their helpline by phone, not even prepared to assist, blunt go to your nearest branch. Visited the Blue Route Branch again and told account could be closed but the interest due would not be paid? Queried this and told the bank only credits interest on last day of month so if the account is closed the bank keeps the interest. I think this is called theft. Then told if I want the interest I will need to return to the branch, for a third visit, on last day of month and close the account. For this shocking service I am charged exorbitant fees, for services I never requested such as (1) bank payment fees and (2) transaction list print fees. Clearly the bank is intent on emptying the account before they let me go. Unbelievably shocking behavior from a bank