LM
Lucky M

1 reviews | Active since Nov 2016

19 Nov 2016, 10:36

Good High Credit Score but dont qualify

<p>I took a loan of about R30 000 from Capitec last year and im a Zimbabwean with a Capitec acount and a valid work permit.The loan is fully paid and my salary is paid into my Capitec accounts every month but I wanted to renew another loan but seems I'm not eligible for another loan and all the sales consultants dont know why.I have a valid work permit which is renewable December 2017 and im surprised my score is High but I cant get another loan.Please can you let me know why I cant get a loan renewal after I fully paid My R30 000 loan.</p>

0
Replies (1)
Capitec Bank
Capitec Bank's reply21 Nov 2016, 08:26
Official

I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank