AB
Amukelani B
1 reviews | Active since Mar 2021
24 Apr 2025, 07:42
Good day
Good day. My account has been put on hold by Capitec after I was transferred money that was supposed to be used urgently for personal reasons. Today is day 2 after sending the documents the account is still on hold , why does Capitec has to mess with peoples lives for choosing to bank with them? Someone’s life might be at risk due to this delay. The case number is ***4, I am frustrated typing this as we need this money for someone’s medical cause,
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Capitec Bank's replyOfficial
24 Apr 2025, 08:36Good day Amukelani,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
Capitec Bank's reply24 Apr 2025, 08:36
Official
Good day Amukelani,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec