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Brian N

1 reviews | Active since Nov 2013

06 Oct 2015, 13:57

Good customer service

I would like to give credit to a lady, Livhwani Maphalaphaptha, who works in Capitec Bank, Wonderpark mall.<br> I went to open an account and she gave a clear understanding on how Capitec's banking operates. She then referred me to my now previous bank to get a bank statement and then outlined on their crazy banking charges. Thank u to her and may you please pass the message that she must keep up the good work. Great customer service is scarce these days. <br> I hope Capitec Bank will be a great bank for me.<br> <br> Thank you

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Replies (1)
Capitec Bank
Capitec Bank's reply06 Oct 2015, 15:23
Official
Hello Maqeda,

Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.

I will pass on your kind words to Livhwani Maphalaphatha and we trust that your future association with Capitec Bank will be long and pleasant.

Complaint Management
Capitec Bank