TM
Thebe M

1 reviews | Active since Nov 2014

20 Aug 2015, 16:55

Good customer service

Hi<br> <br> I started communicating with Shihaam Isaacs on the 19/08/2015 to update documents on my profile. She provided me with the email address to update my details.<br> <br> Forwarded my details and she kept me updated of every step and when all was done she did the honer of letting me know.<br> <br> I believe such efforts and efficiency must not go un- noted. I appreciate the assistance I receive from her and she is an asset to your company.

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Replies (1)
Capitec Bank
Capitec Bank's reply21 Aug 2015, 08:09
Official
Hello Thebemds2,

Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.

I will pass on your kind words to Shihaam Isaacs and we trust that your future association with Capitec Bank will be long and pleasant.

Complaint Management
Capitec Bank