MF
Michael F
1 reviews | Active since Mar 2009
14 Sept 2015, 10:53
Going an extra mile for us
On Wednesday we have deathin the family and I phoned Capitec Bank in Alberton. Spoken to Gene and that a wonderful lady! I was in shock and I said to her I will come in on Thursday to see if Capitec can relieve some of my funds, went in on Thursday and Gene went out of her way to help me nothing was to much for her! She made me feel so special and even there Head Office was more than super! Well done Capitec!
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Capitec Bank's replyOfficial
15 Sept 2015, 08:26Hello mhf1,
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Gene and we trust that your future association with Capitec Bank will be long and pleasant.
Complaint Management
Capitec Bank
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Gene and we trust that your future association with Capitec Bank will be long and pleasant.
Complaint Management
Capitec Bank
Capitec Bank's reply15 Sept 2015, 08:26
Official
Hello mhf1,
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Gene and we trust that your future association with Capitec Bank will be long and pleasant.
Complaint Management
Capitec Bank
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Gene and we trust that your future association with Capitec Bank will be long and pleasant.
Complaint Management
Capitec Bank