QM
Qiniso M

1 reviews | Active since Jul 2023

19 Jul 2023, 13:00

Giving a pregnant woman a runaround

My account was frozen due to an investment I joined no knowing it was **** of which I also lost money. Someone called Capitec and said they transfered funds into my account and it was frozen like that. So I have been up and down branches, emailing forensics who never respond to anything. About R8 000 of my money that I saved for my child as I am due end of July is stuck with Capitec and I just need the money then close the account in peace.

0
Replies (3)
Capitec Bank
Capitec Bank's reply19 Jul 2023, 13:21
Official
Good day Qiniso

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank

QM
Qiniso M's update19 Jul 2023, 13:24
Reviewer Update
I hope they do cause I’ve been getting assigned since May
QM
Qiniso M's update21 Jul 2023, 11:58
Reviewer Update
Well guess if anyone called? You guessed right! No one called! Capitec really needs to step up!