Give me my money back!!

I am writing to express my deep concern and dissatisfaction with the services provided by Capitec Bank. As a loyal customer, I expect timely and accurate transactions, especially concerning my salary payments. However, my recent experience has been disappointing and has caused significant inconvenience. I sent a bank statement to my email as i wanted to track my transaction history since i have noticed that someone is taking money out of my account. I noticed that Uber Eats has been taking money out of my account as of December 20, 2023. I have never bought anything from Uber Eats, let alone entered my banking details. I went to the nearest branch today, Umlazi Mega City, and they only changed my banking card. I expect a refund as soon as possible as they basically took half of my salary, during Christmas holidays, how pathetic!!