Gift, you are the worst consultant!

The worst ever service I got from Capitec Bank call centre agents that like to make their customers fools and also don't disclose things to client. The worst of them all is GIFT, a consultant I spoke to yesterday that called me with a 041492 number. She is the most *********** person I have ever met and infact she need to go back to training to learn more on how to handle a client with a complaint. When I was starting to ask her questions that I really needed answers for, she started saying she feels like I'm being aggressive and trust me when I say I was very far from that. I naturally have a demanding tone but for her to tell me that, I've literally cringed. She had the nerve to drop the line on me but I'm query was not sorted. Kunyanisiwe xa kuthiwa ityala lika Capitec alipheli!!!