AW
Albert W

1 reviews | Active since Oct 2022

18 Oct 2022, 09:41

Getting a credit card is impossible

I have lots of problems getting through the credit card process. I want to apply for a credit card. I have submitted 6 requests. Every time capitec calls their phone lines cut out and then it is not followed up again.

I am self employed and even with this it does not seem Capitec have this option since I do not receive a salary, and they don't know how to help me.

This is so frustrating. I am giving it one more day, then I am cancelling my Capitec products and doing it through Investec.

Ensure your phone lines are connected before making a call.

0
Replies (1)
Capitec Bank
Capitec Bank's reply18 Oct 2022, 10:23
Official
Good day Albert

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank