AW
Albert W
1 reviews | Active since Oct 2022
18 Oct 2022, 09:41
Getting a credit card is impossible
I have lots of problems getting through the credit card process. I want to apply for a credit card. I have submitted 6 requests. Every time capitec calls their phone lines cut out and then it is not followed up again.
I am self employed and even with this it does not seem Capitec have this option since I do not receive a salary, and they don't know how to help me.
This is so frustrating. I am giving it one more day, then I am cancelling my Capitec products and doing it through Investec.
Ensure your phone lines are connected before making a call.
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Replies (1)Capitec Bank's replyOfficial
18 Oct 2022, 10:23Good day Albert
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply18 Oct 2022, 10:23
Official
Good day Albert
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
