1 reviews | Active since Jun 2015
Getting a bank account after a long struggle
I have been struggling to open an account at Capitec Bank for a long time, that was until I saw a guy wearing Capitec uniform in a supermarket and I explained my situation to him, every Capitec I go to, send away saying my ID isn't proper, I must go do another one. he asked to see my ID which I luckily had and showed it to him. He inspected my ID and told me that it looks like water damage and that it should be fine to open an account with it, he further explained to me that the Capitec System is linked to Home Affairs so it would verify me. As excited as I was to hear this, it still meant that I must go to another branch and be told at the door that they can't help me, but that guy told me his name is Hope and that he is the Assistant Manager in the branch just outside the mall we were in. He told me to come by when I have all the required documents and they will help me. <br> When I got there, from the door I asked to see him, the lady at the door called him and when he came, he looked at my documents, told me to get a ticket, and they will help me.<br> I sat down with a lady consultant called Millicent, and she was friendly opening my account. It was an interesting and different way
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Hope and Millicent and trust that your future association with Capitec Bank will be long and pleasant.
Complaint Management
Capitec Bank
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Hope and Millicent and trust that your future association with Capitec Bank will be long and pleasant.
Complaint Management
Capitec Bank
