PP
Phinndyyy P

1 reviews | Active since Sept 2017

01 Oct 2017, 11:38

Gerrie fourie is a **** just like his staff, lead by example

This is my 3rd review, after capitec refuses to give me my money for almost 2years and having their *********** staff carmenita fortune failing to help me promising to return my money . I contactedGerrie Fourie the ceo . We met and he apologised and said theyll deposit my money last week wednesday on 20 september , till this day the 1st october i have not received my money. What kind of ceo does this to client. I have lost all faith in them. They say theyll help here on hellopeter but in real life they make you run in circles. This is a **** bank and im dissaponted as usual. Why cant they give me my R101000 because its mine, not a loan but money i fixed. So traumatised now

0
Replies (3)
Capitec Bank
Capitec Bank's reply02 Oct 2017, 10:04
Official

I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply03 Oct 2017, 10:46
Official

Good day

Please note that we are trying to get hold of you but we unable to reach you. Please contact Pheliwe at Complaint Management on ***an refer to reference number ***6.

Capitec Bank
Capitec Bank's reply05 Oct 2017, 08:19
Official

Good day

Please note we have tried to contact you on numerous occasions to no avail. Please be advised that we will close the matter and you may contact us again when ready.

Complaint Management

Capitec Bank