1 reviews | Active since May 2016

15 May 2016, 08:35

Furious, wont leave this here

<p>So we get send to Richardsbay for work wich is 500km from home. So on a saterday night at 7 Capitec decides to lock my account. How in the hell am I supposed to get home without m</p> <p>oney for petrol. Better this..I phone the helpline and Nelson replies "Its our account we can do as we please, you only use it" Someone must take responsibility for the extra costs and the hell of a struggle to get home. I am sure this is not acceptable</p>

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Replies (2)
Capitec Bank
Capitec Bank's reply16 May 2016, 12:56
Official
I acknowledge your posting, and have referred it to Randall Ramsde for immediate attention. Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction. Complaint Management Capitec Bank
Capitec Bank
Capitec Bank's reply16 May 2016, 12:57
Official
I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention. Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction. Complaint Management Capitec Bank