LS
Louise S
1 reviews | Active since Mar 2011
02 Apr 2024, 10:12
Furious new Capitec client
Op 20 Maart 2024 het ek 'n review gelos oor Capitec se swak diens. Daar het 'n ongemagtigde bedrag van ons rekening afgegaan. Na vele gesukkel en oproepe het ons twee verskillende antwoorde ontvang, en daarna niks van hulle gehoor nie. 'n Baie oulike persoon het my ge****ak en ook my e-pos aangestuur na die regte afdeling op 22 Mart 2024. Dit is nou 11 dae later en niemand het my ge****ak nie. Ek, as nuwe kliënt, is raadop en vereis 'n antwoord vandag. Ek is woedend en indien ek nie vandag 'n antwoord kry nie gaan ek die saak verder neem.
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Replies (2)0
Replies (2)Capitec Bank's replyOfficial
02 Apr 2024, 11:36Good day Louise
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply02 Apr 2024, 11:36
Official
Good day Louise
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
LS
Louise S's updateReviewer Update
15 Apr 2024, 14:23Good day.
Thank you for nothing!!! We are still waiting for an answer !!
Thank you for nothing!!! We are still waiting for an answer !!
LS
Louise S's update15 Apr 2024, 14:23
Reviewer Update
Good day.
Thank you for nothing!!! We are still waiting for an answer !!
Thank you for nothing!!! We are still waiting for an answer !!
