DM
Delfinah M

1 reviews | Active since Sept 2020

28 Mar 2021, 08:33

Furious customer

Good day am not happy with the service I got from capitec on the 27th of March 2021 I got a message saying that they debited from my other private account an amount of R747. 42 because I have a negative balance and they app**** for setoff which I don't understand what is going on there I called on the 28th of March 2021 but still I was not assisted am really not happy at all

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Replies (1)
Capitec Bank
Capitec Bank's reply28 Mar 2021, 08:36
Official
Good day Delfinah

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.


Kind regards

Capitec Bank