Furious

I have bought electricity using my Capitec app and I haven’t received any token for both my purchases. Sitting here all desperate that my electricity will go off I then call Capitec customer services , I’m told that I’m not the only one with the issue I must just take it easy, the lady who was helping me literally dropped the call on my ear 🤬🤬🤬🤬is this how Capitec is treating its customers ???? I need my token for both purchases sent or refund me my money