CF
Cassiem F
1 reviews | Active since Jul 2018
09 Jun 2020, 13:09
Funeral policy shows arrears but debit order was successful
Since last week I'm trying to get hold of capitec bank,I don't have time to go to the bank.I have a funeral policy the debit order was successful on the 26 may 2020, when I have a look on my banking app it shows that my account is in arrears not sure how that is possible,can someone get back to me regarding this matter as it is uegent
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Replies (2)
Capitec Bank's replyOfficial
09 Jun 2020, 14:40I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply09 Jun 2020, 14:40
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
18 Jun 2020, 15:40Good day Cassiem F
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
Capitec Bank's reply18 Jun 2020, 15:40
Official
Good day Cassiem F
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank