Funeral policy ********

I last posted about capitec funeral, the complain department conduct me the following day after I post and told me they will investigate the matter and get to me, this Will take 7 day but it date I haven't heard a word from them. I decided to the department again with my reference and I was told the person whose handling my case is not available and I requested to speak to the manager I was also told he stepped out and the will contact me.Capitec is ******** people with they funeral policy biggest ******** I wont rest till im heard. I regret canceling my policy with sanlam because I heard they are both written by sentriclife so only one policy will pay. Thats why I cancelled