LM
Lerato M
1 reviews | Active since Aug 2020
22 Jan 2023, 13:36
Funeral policy
Terrible service i got from customer care . As i was busy on my app i saw that my funeral policy has lapsed i called in to check how come and why. The lady was so rude and she told me that she’s being transparent. I cnt visit the branch as its Sunday and its after 1pm. I really need my funeral policy
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Capitec Bank's replyOfficial
22 Jan 2023, 13:38Good day Lerato
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply22 Jan 2023, 13:38
Official
Good day Lerato
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank