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Sharon M
1 reviews | Active since Mar 2024
14 Mar 2024, 12:34
Funeral policy
I would not advise anyone to take out a funeral policy with Capitec bank they ***** people. My father passed away this year February the 29th and he had a policy with Capitec bank which he opened in 2022 time to claim they inform me that my fathers policy lapsed and the months he did not pay was in July 2023 and January what I don't understand they have been deducting for all the other months but now time to claim it's lapsed all of sudden. From my bank your policy only lapse if you don't pay 6 months in a row they ***** people when people is in need than this is what Capitec does people do not take out funeral policy with capitec useless
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Sharon M's updateReviewer Update
15 Mar 2024, 20:27The response received from the Capitec bank Investigators same as the agents a policy that was open 2022 and my father did not pay for 3 months and yet it's not even 3 consecutive months and they were still deducting from that time but now the issue is that it lapse. All other banks it 6 consecutive months than your policy lapse but no Capitec is the only bank that does for 3 months while still deducting the clients account this case will be taken further it's time.people standup against banks like Capitec
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Sharon M's update15 Mar 2024, 20:27
Reviewer Update
The response received from the Capitec bank Investigators same as the agents a policy that was open 2022 and my father did not pay for 3 months and yet it's not even 3 consecutive months and they were still deducting from that time but now the issue is that it lapse. All other banks it 6 consecutive months than your policy lapse but no Capitec is the only bank that does for 3 months while still deducting the clients account this case will be taken further it's time.people standup against banks like Capitec