SX
Sebastiana X
1 reviews | Active since Feb 2016
10 Sept 2020, 18:05
Funeral Plan Claim
Not acknowledging that my son was a person. A person recognized by home affairs, a person with an id. You give us a pathetic R1000 to bury him and bluntly telling us he was a stillborn, you are insulting us.
I hope anyone who reads this stays away from the bank. Yall are nothing but a ****!!
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Replies (2)
Capitec Bank's replyOfficial
11 Sept 2020, 10:03I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply11 Sept 2020, 10:03
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
14 Sept 2020, 18:56Good day Mr Malinga As discussed telephonically, I confirm the matter has been dealt with. Kind regardsComplaint ManagementCapitec Bank
Capitec Bank's reply14 Sept 2020, 18:56
Official
Good day Mr Malinga As discussed telephonically, I confirm the matter has been dealt with. Kind regardsComplaint ManagementCapitec Bank