AA
Abongile A

1 reviews | Active since Oct 2021

14 May 2025, 01:41

Funeral insurance department is PITS

I paid my insurance (Funeral insurance) but the money was never allocated to the account and they told me the policy will lapse in 15 days The nerve from that agent to tell me I can re-instate it should it lapse

I mean why did I pay kanti it’ll lapse

0
Replies (1)
Capitec Bank
Capitec Bank's reply14 May 2025, 06:33
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.