Funeral covers

Funeral cover So I took a policy with capitec last year. And this year I was reviewing the policy and discovered my grandmother date of birth is incorrect. I tried changing it on the app and also went to the branch. I was given no solution to this issue. The sad part is that should anything happen to my grandmother I will not be paid. Please help me correct her date of bath as it showing 2024 while she was born 1955. My telephone number is ********** and my email is Nomfundombutho466 @gmail.com