MM
Minkz M

1 reviews | Active since Dec 2013

28 Jan 2025, 13:35

FUNERAL COVER ISSUES

MY FUNERAL POLICY ACC WAS NEVER UPDATED EVEN THOUGH I MADE PAYMENT.

YOU FAILED TO UPDATE MY ACCOUNT

YOUR CALL CENTRE IS ALSO USELESS.

I AM DISGUSTED BY YOUR SERVICE

0
Replies (2)
Capitec Bank
Capitec Bank's reply28 Jan 2025, 14:36
Official
Good day Minkz Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards, Capitec Bank
MM
Minkz M's update30 Jan 2025, 08:20
Reviewer Update
I am still waiting for this to be resolved. I need to claim. You people dont take it seriously. We must mourn and still deal with your incompetency. Bull****