LS
Lorinda S

1 reviews | Active since Oct 2018

01 Oct 2024, 11:14

Funeral cover is back dated payment

Once you cancel a policy after they deduct the money on the 28th of September , they tell you it is back dated for the policy of August. Since when are you paying a policy back dated? and dont' have any cover after the money is deducted??? money making is al what it is

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Replies (1)
Capitec Bank
Capitec Bank's reply01 Oct 2024, 14:10
Official
Good day Lorinda, Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec