EN
Estelle N

1 reviews | Active since Dec 2023

06 Aug 2024, 14:16

FUNERAL COVER

I really want to SHOUT OUT how disappointed I am with Capitec Back. I have cancel my funeral cover because I've got better funeral cover. I still waiting for my refund and it is already 7 working day. Not acceptable, when I call them they just say they still busy. VERY BAD SERVICE.

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Replies (1)
Capitec Bank
Capitec Bank's reply06 Aug 2024, 17:09
Official
Good day Estelle Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank