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Nombulelo Nikelo-Naki
1 reviews | Active since Jan 2025
16 Jan 2025, 11:24
Funeral cover claim complain
Good morning Capitec. I'm having a complain on behalf of my husband who did a funeral cover claim on Monday at Wynberg CAPETOWN branch. Still now we didn't get paid. And we need to travel to Eastern Cape, and the burial is on Saturday. What's happening to this Bank now
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Replies (2)
Capitec Bank's replyOfficial
16 Jan 2025, 12:37Good day Nombulelo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply16 Jan 2025, 12:37
Official
Good day Nombulelo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
NN
Nombulelo Nikelo-Naki's updateReviewer Update
27 Jan 2025, 14:34Capitec Banks
We did submit bi 1680 page2 as you requested. Still nothing no massages, we want to know what is the problem now? When are you going to pay our claim
We did submit bi 1680 page2 as you requested. Still nothing no massages, we want to know what is the problem now? When are you going to pay our claim
NN
Nombulelo Nikelo-Naki's update27 Jan 2025, 14:34
Reviewer Update
Capitec Banks
We did submit bi 1680 page2 as you requested. Still nothing no massages, we want to know what is the problem now? When are you going to pay our claim
We did submit bi 1680 page2 as you requested. Still nothing no massages, we want to know what is the problem now? When are you going to pay our claim