KS
Kelebogile S

1 reviews | Active since Oct 2020

04 Apr 2021, 11:30

Funeral cover

Hi I've been debited for my funeral cover but on the App it keeps saying I am in arrears

Can someone please explain what's going on

0
Replies (2)
Capitec Bank
Capitec Bank's reply04 Apr 2021, 14:07
Official
Good day Kelebogile 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

Capitec Bank
Capitec Bank's reply12 Apr 2021, 15:56
Official
Good day Kelebogile

As per our telephonic discussion, your matter has been resolved.
 
Should you require further assistance, kindly contact us directly.
 
Kind regards
Capitec Bank