Funeral claim not paid on time

Item: Capitec Bank
Rating: 1
Author: Siphesihle D

Claim ***5 I logged a funeral claim on the 9 of December 2024 I haven't recieved the money, I asked called twice and one one is taking me serious On the app its says no outstanding documents and the claim is closed Can I have my money please and I will cacwll the policy and look for a reliable insurance company

Helpful (0)

Replies (5)

Siphesihle D's updateReviewer Update

15 Dec 2024, 09:06

I meant to say claim was logged on the 12 of December not 9

Siphesihle D's update15 Dec 2024, 09:06

Reviewer Update

I meant to say claim was logged on the 12 of December not 9

Siphesihle D's updateReviewer Update

15 Dec 2024, 09:24

Claim date 11 December 2024

Siphesihle D's update15 Dec 2024, 09:24

Reviewer Update

Claim date 11 December 2024

Capitec Bank's replyOfficial

15 Dec 2024, 10:36

Hi Siphesihle, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Capitec Bank's reply15 Dec 2024, 10:36

Official

Siphesihle D's updateReviewer Update

17 Dec 2024, 10:10

It's already 10:00 no cantact from capitec nothing m so ****en ****ed right now what wrong with capitec I regret the day I choose them can I have my money please then I will cancel the policy

Siphesihle D's update17 Dec 2024, 10:10

Reviewer Update

It's already 10:00 no cantact from capitec nothing m so ****en ****ed right now what wrong with capitec I regret the day I choose them can I have my money please then I will cancel the policy

Siphesihle D's updateReviewer Update

17 Dec 2024, 11:41

CAN I GET FEEDBACK PLEASE

Siphesihle D's update17 Dec 2024, 11:41

Reviewer Update

CAN I GET FEEDBACK PLEASE