FUNERAL CLAIM

Everything was sent to Capitec on the 26th of September and to this day no positive feedback I got, they told me they are still assessing the claim, they gave me 5th of October but later changed it into 18th October and no feedback yet

Everything was submitted even the police report for the case but nothing yet and no one bothers to call and update you about anything, I called claims yesterday the agent couldn’t tell me anything, when I check WhatsApp claim is logged but no results to show

I wish I never cancelled my policy with Absa and took one with you, you can sell one lies but when it’s time to deliver nothing, every form needed was submitted but still nothing

I’m going back to Absa you lost me an a client