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Vuyiseka M
1 reviews | Active since Sept 2024
03 Oct 2024, 22:16
Funeral Claim
Evening
On the 30th September, I submitted a claim for the deceased Mr Bongani Fulani, i am his beneficiary(Marietta Vuyiseka Memani) on his policies that he has with Capitec . I submitted all the requested documents over and over again, with no action. The burial is on Saturday, the 5th October and seemingly Capitec keeps dragging this claim, as they keep requesting same documents over and over again. HelloPeter we are frustrated as the family please assist us
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Capitec Bank's replyOfficial
04 Oct 2024, 07:09Good day Vuyiseka.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply04 Oct 2024, 07:09
Official
Good day Vuyiseka.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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Vuyiseka M's updateReviewer Update
05 Oct 2024, 05:53Capitec the burial is today 05-10-24, the claim hasn’t been paid as yet, why are you frustrating us as the family? What should we do Capitec?
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Vuyiseka M's update05 Oct 2024, 05:53
Reviewer Update
Capitec the burial is today 05-10-24, the claim hasn’t been paid as yet, why are you frustrating us as the family? What should we do Capitec?