TM
Thulisile M

1 reviews | Active since Feb 2016

17 Aug 2020, 12:26

Funeral claim

I have a funeral claim that I took out in 1 May 2019 and my understanding is the waiting period is 6months, its been over the waiting period and the consultants cant seem to help and they say they dont have a direct line to the claims dept who have declined my claim.

0
Replies (1)
Capitec Bank
Capitec Bank's reply17 Aug 2020, 15:26
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank