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Sibongile C
1 reviews | Active since Dec 2022
17 Oct 2023, 07:20
Funeral Claim
Submitted my funeral claim and supporting documents on the 05.10.2023. They've required 1 document on the 6th and I forwarded it to them. I had to do a follow up with them from the 9th until I buried my father on the 14th without their response or any feedback. Even now the 17th October 2023 12 days after putting my claim, no response from Capitec Bank
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Capitec Bank's replyOfficial
17 Oct 2023, 10:14 Good day Sibongile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply17 Oct 2023, 10:14
Official
Good day Sibongile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank